Whether your customers message you on Instagram, shop on Shopify or find you through your website — Helplexa connects every channel into a single inbox. No tab switching. No missed messages.
Your customers are messaging on Instagram, WhatsApp and Messenger every day. Connect these channels and every message lands in your Helplexa inbox — ready to reply instantly.
Handle Instagram Direct Messages without leaving Helplexa. When a customer messages your Instagram page — it appears in your inbox alongside all your other conversations.
Connect your Facebook Page and manage every Messenger conversation from your Helplexa inbox. Whether customers message your page directly or click a Messenger link — replies go straight to your team.
Connect your WhatsApp Business account and handle customer messages directly in Helplexa. Customers message you as they normally would on WhatsApp — your team replies from the inbox. No website needed.
Connect your store and search your live product catalogue right inside a conversation. Send product cards with images, pricing and stock status — directly in chat, on any channel.
Install the Helplexa app from the Shopify App Store and your entire product catalogue becomes searchable inside every conversation. A customer asks about a product — you find it and send a product card in seconds.
Radiant Renewal Serum
£89.00
Install Helplexa from the Wix App Market to embed a chat widget on your Wix site and connect your Wix store. Browse and share live products with customers mid-conversation — even when they message via Instagram.
Floral Midi Dress
£49.00
Install the free Helplexa plugin from the WordPress plugin directory. Your WooCommerce product catalogue syncs with Helplexa so agents can search and share products instantly — right inside a conversation.
No developer needed. Add the Helplexa chat widget to any website with a single script tag — or install the free WordPress plugin in one click.
Install the free Helplexa plugin from the WordPress plugin directory. It connects your WordPress site to your Helplexa workspace in minutes — the chat widget appears automatically on every page. No code required.
Not using WordPress? Add Helplexa to any website with a single line of code. Copy your embed snippet from your workspace, paste it before the closing body tag and your chat widget is live. Works on Squarespace, Webflow, custom HTML — anywhere.
<script src="https://helplexa.com/
widget.js"
data-key="your-key">
</script>
Connect your Instagram, WhatsApp Business or Facebook Messenger account and start receiving and replying to customer messages straight away. No website, no code, no setup — just connect and go.
Start for free
Reply to DMs from your inbox
Manage messages in one place
Messenger
Connect your Facebook Page
Start on the free plan and connect your first integration today. No credit card required.