01
Shared inbox
Bring website and connected-channel conversations into one workspace.
Team Inbox
A shared inbox for teams handling customer conversations.
Assign chats, stay organised and collaborate across your team from one shared workspace. Everyone sees the same conversation history and knows who owns the next reply.
From message to owner
See how assignments keep every conversation moving.
Work together
Clear ownership without losing context.
Give every teammate one organised place to see, claim and continue customer conversations.
02
Multiple team members
Let the people responsible for sales, support or bookings work together.
03
Assignments
Assign each conversation to a person or team so ownership stays clear.
04
Reply history
See what happened before responding, even when another teammate handled it.
Stay organised
Find the right conversation fast.
Teams and users
Organise access around the way your business actually works.
Routing and ownership
Move conversations to the right team or specialist.
Statuses and filters
Separate open, pending and resolved work at a glance.
Search
Find customers and previous conversations without hunting through apps.
Never miss a message
Keep conversations moving beyond the desk.
Notifications
Know when a customer replies or a conversation is assigned to you.
Mobile access
Reply from iOS or Android when you are away from your computer.
Conversation history
Keep a continuous record that the whole team can follow.
Ready when your team is
Organise customer conversations with your team.
Built for ecommerce support, service businesses, offices and multi-location teams that need clear ownership.
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