Simple pricing that scales

Start free. No card required. 14-day Starter trial on signup.

Free

Great for trying Helplexa.

£0
forever
Continue on Free
Seats 1
Widgets 1
Integrations 1
Conversation history 30 days
Conversations 200 / month

What’s included

  • ✓ Website widget (embed)
  • ✓ Dedicated chat page
  • ✓ Basic widget customization
  • ✓ Offline contact form
  • ✓ Chat Widget (choose Chat or Bot)
  • ✓ Mobile app (iOS + Android)
  • ✓ Mobile: push notifications for new messages
  • ✓ Mobile: reply to messages
  • ✓ Email support
RECOMMENDED PLAN

Starter

Everything you need to launch.

£14.99
per month • 2 seats included (add more anytime)
Start free trial

14-day trial. No card required.

Seats included 2
Widgets 10
Integrations Up to 4
Conversation history 90 days
Conversations 2000 / month

What’s included

  • ✓ Teams & roles/permissions
  • ✓ Route widget conversations to teams
  • ✓ Team notifications (push/email) for new conversations
  • ✓ 10 widgets + full styling
  • ✓ Nudges (CTA banners above launcher)
  • ✓ Advanced widget settings (hours, offline, require name)
  • ✓ Bots / flows (beta / web)
  • ✓ Mobile app (iOS + Android)
  • ✓ Mobile: push notifications for new messages
  • ✓ Mobile: reply to messages
  • ✓ Mobile: assign chats
  • ✓ Email + chat support

Compare plans

A detailed breakdown of what’s included in each plan.

Feature
Free
Starter
Users & Teams ⌄
Add / create teams
—
✓
Invite / add users
—
✓
Seats / users included
1
2
Roles & permissions
—
✓
Add additional seats
—
£4.99 / seat
Workspace ⌄
Dedicated workspace URL
✓
✓
Dedicated workspace chat page
✓
✓
Widgets (Chat) ⌄
Create chat widgets
✓
✓
Route widget conversations to teams
—
✓
Team notifications for new conversations
—
✓
Control widget appearance
✓
✓
Control widget settings
✓
✓
Offline contact form in chat
✓
✓
Require name before chat starts
✓
✓
Works with integrations
✓
✓
Uploads (logo / avatar / launcher icons)
—
✓
Conversation history retention
15 days
80 days
Privacy policy / terms links
✓
✓
Widgets (Nudges) ⌄
Add nudges (CTA above launcher)
—
✓
Widgets (Bots) (Beta) ⌄
Bot builder (flow)
✓
✓
Multiple bots / flows
1
✓
Channels & Integrations ⌄
Connected channels
Choose 1
Up to 4
Website embed
✓
✓
WordPress / WooCommerce
✓
✓
Wix
✓
✓
Shopify
✓
✓
Facebook Messenger
✓
✓
Instagram
✓
✓
Support ⌄
Email
✓
✓
Chat
—
✓
Mobile app (iOS + Android) ⌄
Mobile apps available (iOS + Android)
✓
✓
Push notifications for new messages
✓
✓
Reply to messages
✓
✓
Assign chat messages to others
—
✓
Update chat status (open / pending / resolved)
✓
✓