Helplexa support

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Browse public setup guides, troubleshooting articles, and answers for common Helplexa questions.

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Do I need a website to use Helplexa?

No, you do not always need a website to use Helplexa.

If you connect supported messaging channels such as Instagram, Facebook Messenger, or WhatsApp, you can manage customer conversations through Helplexa without needing a website chat widget.

A website is only needed if you want to add Helplexa chat to your own site or use website-based integrations such as WordPress, WooCommerce, or Wix.

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