What languages does Helplexa support?
Helplexa’s Live Chat widget supports live translation in over 100 languages, so your team can chat with customers who speak a different language.
Which plans include live translation?
Live translation is available on the Starter plan and during the Starter trial. The Free plan includes the Live Chat widget without live translation.
How does live translation work?
Your team can translate incoming messages into a language they understand. When replying, they can write in their own language and translate the reply into the customer’s language before sending it. Also a full conversation thread (so every message) can be translated as well during the conversation or after.
Is my language supported?
If you’d like to check whether a specific language is supported, contact Helplexa support and tell us which language you need.
Do translations work on the mobile apps?
Yes, translations are available on both apps as well. You will still need a starter trial or paid plan to use this.
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